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About Us

The tourist information opened Feb 2020 with one member of staff & a staff member from the Palace & several volunteers.
Due to covid we were closed on & off for 8 months. Now fully open with 2 members of staff & a volunteer the TIC has gone from strength to strength. We are passionate about what service we give & what is on offer to both our visitors & locals. 

Our shop ethos is portable affordable & some of our stock is locally produced  & hand made.
We have attended nearly all the tours on offer so we are better informed.
We also have a visitors book which we encourage feedback. 
We also take part in Elf day ( which happens in November)where we do a fund raising raffle dressed as elves & with donations from the locality we have lots of fun raising money for The Alzheimer's Society.
We have a good network with other TIC' s & the attractions we serve.

Our opening hours are:
Monday to Saturday 9am - 3pm
CLOSED Sunday & Bank Holidays

Meet & Greet Volunteers

Locals volunteers regularly meet and greet visitors offering information, advice and free maps around the city centre. Keep an eye out for our volunteers. They can be seen wearing hi-vis jackets and handing out maps around the city.



The volunteers operate:
Monday - Saturday 10am - 3:30pm
Sunday 12pm-2pm

Get in touch

You can contact the Visit Wells Tourist Information Centre via:

Telephone: 01749 673091
Email: TIC@wells.gov.uk
Post: Wells TIC, Town Hall, Market Place, Wells, Somerset, BA5 2RB

Or fill in the contact form below:

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